How to configure comment field to become mandatory in workflow transition

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A user may want to know how to configure the comment field to be mandatory on every transition screen.

(info) Tips: There is a third party plugin that could help user to achieve it.

Pre-requisite:

Install JIRA Misc Workflow Extension plugin, which is available from this link.

(warning) Note: Check on JIRA compatible version.

Workaround

  1. Install the plugin manually (Administration > Add-ons > Manage add-ons > Upload add-on).
  2. Please edit the workflow and add the Comment Required Validator from validator transition. 
  3. Configure the custom error message and choose any group to be allowed or available to comment.

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Last modified on Jul 14, 2025

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