Configuring user directories
A user directory is a place where you store information about users and groups. User information includes the person's full name, username, password, email address and other personal information. Group information includes the name of the group, the users that belong to the group, and possibly groups that belong to other groups.
The internal directory stores user and group information in the JIRA database. You can also connect to external user directories, and to Atlassian Crowd and JIRA as directory managers.
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See centralized user management.
Configuring user directories in JIRA
- Log in as a user with the 'JIRA System Administrators' global permission.
- Choose
> User Management > User Directories.
Connecting to a directory
You can add the following types of directory servers and directory managers:
- JIRA's internal directory. See Configuring the internal directory.
- Microsoft Active Directory. See Connecting to an LDAP directory.
- Various other LDAP directory servers. See Connecting to an LDAP Directory.
- An LDAP directory for delegated authentication. See Connecting to an Internal Directory with LDAP Authentication.
- Atlassian Crowd. See Connecting to Crowd or another JIRA server for user management.
- Another JIRA server. See Connecting to Crowd or another JIRA server for user management.
You can add as many external user directories as you need. Note that you can define the order of the directories. This determines which directory JIRA will search first, when looking for user and group information. See Managing multiple directories.
Updating directories
You have to disable a directory before you can remove it. Removing a directory will remove the details from the database.
Enabling, disabling, and removing directories
You have to disable a directory before you can remove it. Removing a directory will remove the details from the database.
Screenshot: Configuring user directories
In situations where users are unable to change their passwords, check that a Delegated Authentication Directory is not the highest in the order of User Directories. As a workaround, you can change the order of User Directories, or alternatively use a connection to a LDAP directory instead.
Related topics
- Configuring the internal directory
- Connecting to an LDAP directory
- Connecting to an internal directory with LDAP authentication
- Connecting to Crowd or another JIRA application for user management
- Managing multiple directories
- Migrating users between user directories
- Synchronizing data from external directories