How to Hide "Can't access your account?" Link

JIRA Administrators FAQ

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Administrator might want to hide the forgot password link from the log-in page to ensure that only JIRA administrator that could reset users password without enabling "External User Management" option.

In order to do this, please try the following steps

  1. If using JIRA 4.0.2 or earlier:
    Unzip <jira-install>/atlassian-jira/WEB-INF/classes/com/atlassian/jira/plugin/atlassian-bundled-plugins.zip.
  2. If using JIRA 4.1 or later:
    Unzip <jira-install>/atlassian-jira/WEB-INF/classes/atlassian-bundled-plugins.zip.
  3. Unzip <jira-install>/atlassian-jira/WEB-INF/classes/atlassian-bundled-plugins.zip.
  4. Unzip jira-gadgets-plugin-x.jar.
  5. Inside of the jar file is /gadgets/login.xml, the definition for the login gadget.

  6. Find the following lines

    var rememberMe = AJS.$("#rememberme"), forgotPassword = AJS.$("#forgotpassword");
                            if (!login.allowCookies) {

  7. Modify it to:

    var rememberMe = AJS.$("#rememberme"), forgotPassword = AJS.$("#forgotpassword");
                            forgotPassword.hide();
                                                        if (!login.allowCookies) {
  8. Zipped it back
  9. Restart JIRA
Last modified on Jul 27, 2012

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