How to allow users to view sub-task only but not its parent issue

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The subtask's security level is inherited from parents, so generally, if a users are able to view the subtasks, they are able to view the parent issue too and vise-versa.

How can we configure so that they are only able to view subtask?

This is usefull in certain use case where we want to assign subtask to users but we doesn't them to view the parent issue due to some restriction.

 

In this case, it is achievable by using the following steps:

 

  1. Go to Administration > Issues > Fields > Custom fields > Add Custom field > 'User Picker' > 'set values' > Associate with your create sub-task screen > Update_ . e.g. Add a custom field named "SubtaskUser".

  2. Go to Administration > Issue Security Schemes > 'your current schemes' Operations > Security Levels > 'the level you wish to set' > Add > User Custom Field Value e.g. 'SubtaskUser' > Add

  3. Create an sub-task issue by using the security level you just set with the custom field above. 
    1. On the create sub-task page, you will see the 'SubtaskUser' custom field and you can choose the specific user  who will be able to view the sub-task issue besides those already in the security level.
    2. If you wish to assign the sub-task to the user who is not include in the security level, you may also need to add the user in the 'SubtaskUser' field, otherwise, he/she will not be able to access. (Note: The assignee must have the 'Assignable' permission. )


 

Now the user will be able to view the sub-task, but not the parent issue.

Last modified on Aug 24, 2012

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