How to configure comment field to become mandatory in workflow transition
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Symptoms
A user may want to know how to configure the comment field to be mandatory on every transition screen.
Tips: There is a third party plugin that could help user to achieve it.
Pre-requisite:
Please install JIRA Misc Workflow Extension plugin, which is available from this link.
Note: check on JIRA compatible version.
Workaround
- Install the plugin manually (Administrative > Plugins > Install Plugins > Upload Plugin).
- Please edit the workflow and add the Comment Required Validator from validator transition.
- Configure the custom error message and choose any group to be allowed or available to comment.
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Last modified on Jul 25, 2025
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