Appending Email Addresses to Comments Made by Anonymous Users when Using a Mail Handler

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To append email addresses to comments made by anonymous users when using a mail handler, follow the instructions below.

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There is a feature request at Appending Email Addresses to Comments Made by Anonymous Users when Using a Mail Handler. Vote to have this included in the product.

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Follow the instructions in How to make a JIRA patch.

  1. Modify AbstractCommentHandler.java by adding 6 more lines after line 81, after the code block under if (body != null): 
    
                         // append the From address at the end of  body
                     body += "\n[Commented via e-mail ";
                     if (message.getFrom() != null &&  message.getFrom().length > 0)
                         body += "received from: " +  message.getFrom()[0] + "]";
                     else
                         body += "but could not establish  sender's address.]";
  2. Place the compiled .class file under <jira-install/WEB-INF/classes/com/atlassian/jira/web/action/issue/AbstractCommentableIssue.class
  3. Restart JIRA

Tested on JIRA 3.13.5

Last modified on Oct 12, 2010

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