User permissions
To use Jira Server for Microsoft Teams, you need to sign in to your Jira and MS Teams and have the following permissions in your Jira instance:
View issues
Create issue
Edit issues
If you don’t have permission to perform a specific action, you’ll see an error message. In that case, contact your Jira admin so they can grant you the needed permission.
View issues
To see the Jira issues in the team's channel or group, you need the Browse projects (BROWSE_PROJECTS) permission for all specified projects in the JQL filter used when creating the tab.
Create issues
To create issues in Microsoft Teams, you need the Create issues (CREATE_ISSUES) permission.
Edit issues
To edit issues or view fields in Microsoft Teams, you need the global Edit issues (EDIT_ISSUES) permission. This permission allows you to edit the following fields:
- Summary
- Description
- Status
- Priority
To edit other issues' fields, you additionally need to have the following permissions.
Permission | Action |
|---|---|
Assign issues (ASSIGN_ISSUES) | Assigning issues to users. For the Jira Service Management projects, you need to add the users to the jira-servicedesk-users group before granting this permission. |
Assignable user (ASSIGNABLE_USER) | Enabling user assignment to issues. |
Transition issues (TRANSITION_ISSUES) | Transitioning issues to other users. |
Edit all comments (EDIT_ALL_COMMENTS) | Editing all comments in the issues. |
Edit own comments (EDIT_OWN_COMMENTS) | Editing own comments in the issues. |
Add comments (ADD_COMMENTS) | Commenting the issues. |