Jira Service Management 10.7.x upgrade notes
Below are some important notes on upgrading to Jira Service Management 10.7.x. For details on the new features and improvements in this release, see:
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New webhook URL encoding behavior
We’ve updated the way webhook URLs are encoded. Before, Jira would decode and re-encode special characters with varying rules for different characters, leading to inconsistent handling of webhook URLs. For example:
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%3Dand=would both end up as= -
%25and%would both get encoded as%25
Now, Jira no longer modifies URLs. For example:
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%3Din a URL will stay as%3D -
=will stay as=.
If you’ve applied custom workarounds like double-encoding of some characters, you'll need to remove them after upgrading to Jira 10.7.0.
Changes to supported platforms
This release of Jira Service Management doesn’t introduce any changes to supported platforms.
For the list of supported platforms, see Supported platforms.
For previous announcements, see End of support announcements.
App developers
Check out Preparing for Jira 10.7 for any important changes regarding apps.
Upgrade procedure
To help you upgrade to the latest and greatest:
- See Upgrading Jira applications for complete upgrade procedures, including all available upgrade methods and pre-upgrade steps.
For a more tailored upgrade, go to Jira administration, then Applications, and then Plan your upgrade. We’ll recommend a version to upgrade to, run pre-upgrade checks, and provide you with a custom upgrade guide with step-by-step instructions.